Contact Us
Got a question about one of the poker apps we've reviewed, spotted something that needs updating, or just want to flag feedback on our rankings? This is the page for that. We read every message that comes in, though we can't offer personal betting advice or resolve account issues with individual poker operators — those requests need to go directly to the site or app in question.
How to reach us
The quickest way to get in touch is by email at [email protected]. We try to respond within a couple of business days. Please include the name of the poker app or site your question relates to, and as much detail as you can — it helps us give you a useful answer instead of a generic one.
What we can help with
- Corrections or updates to our reviews and comparison tables — for example, if a welcome bonus, deposit method, or rake structure we've listed for an app like Coinpoker, Bovada, or Ignition has changed
- General questions about how we rank and score real money poker sites and apps
- Feedback on your own experience signing up, depositing, or playing on any of the operators we cover
- Suggestions for poker apps or features you'd like to see us look at
What we can't help with
We're an independent comparison site, not a poker operator, payment processor, or regulator. That means we can't access your account on any poker app, process a withdrawal, verify your identity, or resolve a dispute over a bonus or a hand you played. For those issues, contact the poker site's own customer support team directly — most have live chat or a dedicated support email listed on their app or website.
If you're concerned about your own or someone else's gambling, please see our Responsible Gambling page for support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER. This is a free, confidential service — please use it if gambling stops feeling like entertainment.
A quick note on how this site works
Poker Sites may earn a commission when readers sign up to a poker app through links on this site. That doesn't affect how we rank or write about operators — our editorial content and our commercial relationships are kept separate, and every review reflects our own research into licensing, game traffic, bonus terms, and payment options. You can read more about who we are on our About Us page, and our full site terms are set out in our Terms and Conditions.
Before you write in about a bonus or promotion
If your question is about a specific welcome offer — say, the 100% deposit match at Americas Card Room or the bonus terms at Black Chip Poker — check the operator's own promotions page first for the current wagering requirements, time limits, and eligible deposit methods. Bonus terms change more often than our review cycle can always catch, and the operator's site is the final word on what applies to your account. If something we've published looks out of date, let us know and we'll check it.
Eligibility and responsible play
Online poker for real money is restricted to players who meet the minimum legal gambling age in their state — 21 in most regulated states, though a small number set it at 18. Availability also varies by state under the current US regulatory patchwork, since there's no single federal framework for online poker. If you're contacting us with a question about whether a site operates in your state, we'll do our best to point you in the right direction, but the operator's own terms are always the definitive source.